Frequently Asked Questions

Everything you need to know about your signature scent journey.

Are your fragrances authentic?

Yes, all products sold on Fragrance World are 100% authentic and sourced directly from authorized distributors or the original manufacturers.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for perfumes?

Due to hygiene reasons, we can only accept returns on unopened and sealed items within 30 days of purchase. If a product arrives damaged, please contact our support team immediately.

Do you offer international shipping?

Currently, we ship to select countries worldwide. Please note that shipping rates and delivery times vary by destination and may be subject to local customs duties.

How should I store my fragrances to ensure they last?

To maintain the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom closet.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.